Return & Exchange Policy
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🔁 Return & Exchange Policy
We want you to love your saree! If something isn’t right, we’re here to help.
📅 Return/Exchange Eligibility
You can request a return or exchange within 24 hours of delivery.
Items must be:
- Unused and unwashed
- In original condition with tags and packaging intact
- Free from perfume, makeup, stains, or any damage
🚚 Return Shipping
- For defective or wrong items:
✅ Return shipping is FREE – we will arrange a pickup. - For other returns:
❌ Customers are responsible for return shipping charges.
📦 Use a reliable courier and share tracking details with us to ensure smooth processing.
📩 How to Request a Return/Exchange
- Email us at adishaglamhouse@gmail.com
- WhatsApp us at +91 99723 65359
- Mention your Order ID, item name, and reason for return or exchange
- We’ll guide you through the next steps promptly
🚫 Non-Returnable Items
The following items are not eligible for return or exchange:
- Customized or altered sarees (e.g., stitched blouses, fall/pico work)
- Sarees purchased during clearance sales or marked Final Sale
(In rare cases, exceptions may be considered — please contact us to discuss.)
🔄 Exchange Policy
We allow exchanges only under the following conditions:
- Wrong item received
- Size issue
- Defect in color or material
Please Note:
- Exchanges are subject to stock availability.
- If the requested product is out of stock, we will offer:
- A store credit valid for 1 month, or
- An exchange with a same or higher priced product (with price difference payable, if applicable).
For any exchange requests, please reach out to us at:
📧 Email: adishaglamhouse@gmail.com
📱 India Phone/WhatsApp: +91 99723 65359
📱 US : +1 (510) 298-2596 (For US customers only )